Refund Policy

We’re always here to help you if you have any issue with a product. That’s why we’re here for you via phone, email, and chat.  Cancellation fee of 20%.

When can you return or exchange a product? 

Change of Mind:

Sold items can’t be refunded based on change of mind or the condition of the item. Factory second products have Minor cosmetic imperfection on the outside and comes with 12 month warranty. Photos on the website are general photos of the model and not the actual photos of the product so we advise our costumers to contact us for some actually photos or book an appointment to inspect item.

Faulty Products:

Appliances Warehouse will fix any faulty products within the warranty time period. If products are deemed unfixable, Appliances Warehouse will exchange product. White goods will have home service warranty, while TVs have to be brought back to base for service.

Please contact us at support@applianceswarehouse.com.au for further information.